Je kan de tools filteren op basis van de probleemgebieden waar je interesse in hebt.
Determine new opportunities & possibilities for existing products
Visualize the source and cause of problems
Identifying the root cause of a problem
Create insight and prioritize tasks or ideas based upon urgency and importance .
Organize brainstorming ideas based on originality and feasibility.
Boost and improve service experiences
Gathering accurate qualitative information through one-on-one conversations