Search through Methods
You can filter the methods based on the problem spaces you are interested in.
Service Blueprint
Boost and improve service experiences
In-depth interview (user interview)
Gathering accurate qualitative information through one-on-one conversations
Group interview
Gather qualitative information efficiently in a group-setting
Customer Persona
Visualize and represent an audience
Customer Journey Map
Insight into the customer's journey and experience
Empathy Map
Visualize user needs
Fishbone Diagram
Visualize the source and cause of problems