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You can filter the methods based on the problem spaces you are interested in.

Problem Spaces Understand Customers & Users · Method
Service Blueprint
Boost and improve service experiences

Problem Spaces Understand Customers & Users · Method
In-depth interview (user interview)
Gathering accurate qualitative information through one-on-one conversations

Problem Spaces Understand Customers & Users · Method
Group interview
Gather qualitative information efficiently in a group-setting

Problem Spaces Understand Customers & Users · Method
Customer Persona
Visualize and represent an audience

Problem Spaces Understand Customers & Users · Method
Customer Journey Map
Insight into the customer's journey and experience

Problem Spaces Understand Customers & Users · Method
Empathy Map
Visualize user needs

Problem Spaces Understand Problems · Method
Fishbone Diagram
Visualize the source and cause of problems