Innovation
A fancy word for change and bringing change. That's what we do.
Internal innovation, by changing the way you do (through improved strategy and operations)
and external innovation, by creating the change (through novel products, services, and digital platforms)
What · We can do for you
We Understand
Analyze what matters. Find out what the core challenges for your products, services, employees or customers are.
We Reinvent
Change what should. Reinvent the way you do, improve your business and transform digitally.
We Create
Design what lasts. Leave a lasting impact with novel products, services and digital apps & websites.
Our way of work
Our background is rooted in design and engineering. Essentially, these fields are about understanding and solving complex people and technology problems. Analysis and creativity play and important role here.
We’re trained to understand people and create solutions that change behavior. And that works great with all kinds of problems too, such as implementing change.
We use various methodologies, including an in-house developed model to approach our challenges, called Creative Decision Making.
Our Skillset
- Customer & User Research
- Business & Service Design
- Innovation & Management Consulting
- Strategy Implementation & Design
- Problem Finding & Creative Problem Solving
- Customer & User Experience Design
- Web & Application Development
If you want a deep-dive in a some of the tools we use, check our tools database.
How · Our Process
The 5 stages of our process
Our process starts with a problem. Before the start of a project, the problem is examined for earlier solutions and what knowledge can be taken along. The outcome is a specific solution for the given problem.
Prepare: Set the stage
In this phase, the process, stakeholders, and requirements are reviewed to be able to successfully start the project. Everything is set to go!
Understand: Define the Problem
In this phase, the problem will be thoroughly researched. Hereafter, the problem will be defined resulting in a problem statement.
Purpose: Determine goals
Based on the problem statement, criteria, objectives and a vision for the future are set. These form the requirements for the desired solution.
Create: Generate solutions
Now that the strategic preferences are clear, solutions can be generated. In this phase, solutions will be ideated, chosen, developed and tested.
Activate: Implement solutions
The project will be evaluated to its objectives and implemented with the focus on proper continuation. The result might also be that a new iteration in the model has to take place.
Our scope of work
We take a holistic approach that considers the whole context and does not only focus on the solution. As a consequence, we work at the intersection of business (viability), human factors (usability), and technology (feasibility).
We have chosen this integral approach because each of these aspects is important for the development of successful products, services and processes.
Why · We are called CreativeSolvers
CreativeSolver
\ krē-ˈā-tiv-sälvˈr \
a. An inspired person highly capable of solving problems creatively.
b. A tool or method by which a certain problem can be solved creatively.
Our long term mission is to create a collective of CreativeSolvers, to connect them to the world’s challenges and share the knowledge and tools we’ve gained in the process.
Who · meet the creativesolvers
Why · our culture
We believe in bearing fruit
Our culture is summed up in one sentence: "He is like a tree planted by streams of water, bringing forth its fruit in its season."
Principle 1: Care
- We help and empower each other.
- Personal attributes never determine the value of a person.
- Genuine connection is the key to real care.
- We collaborate where necessary, and take ownership of what is ours.
- We’re quick to forgive, and slow to condemn.
Our Aim is Bearing Fruit
We like to serve where there is need. Our products and services are like fruit on a tree: a fruit can lay form the foundation for a completely new tree. That is how we like our products and services to contribute to our clients and environment and bear fruit in itself. We see business as helping people.
We value people over profit. Moreover, we would even like to express our profit in the personal growth of people.
Principle 2: Curiosity
- Curiosity is the starting point for knowledge and wisdom
- Knowledge is for creative practice, not for theory only.
- Life-long exploring is essential for building knowledge.
- Our curiosity makes others blossom.
- We learn from failures and we learn from it together.
Our Base is Deeply Rooted
Next to curiosity, we value a moral compass in business. Integrity, honesty, and trust are our core to that.
We value the implementation of curiosity in research, practical knowledge and the aspect of life-long learning inside and outside our company.
Principle 3: Creativity
- We are creative, optimistic and realistic in our approach to problems.
- Problems can be solved with the right creativity, minds and tools.
- Difficult solutions can be avoided if existing are sufficient.
- Creativity is not used for the sake of itself, but for creating value.
- Creativity can initially bring us through a state of uncertainty, but end up in concrete results.
We have a Source of Inspiration
We come straight to the point. We are strongly inspired by the Christian faith and the work of the Holy Spirit in our philosophy and work. We believe that God is a source of unlimited creativity and solutions. This is combined with actual knowledge and collaboration with people across the world.
Since all have been created equal, we’re a flat organization. We believe creativity can be messy sometimes, but creates a culture of fun and collaboration.